PhoneBurner: pricing, plans and features
Power dialer built to get reps through call lists faster, with recording, voicemail drop and CRM integrations on every plan.
Companies cannot pay to be listed or ranked here. How we make money
We haven't run our own tests of PhoneBurner yet. This page summarises its public pricing and feature pages, checked 17 October 2026. Hands-on notes will appear here once we have used it. How we work
What it offers
- Unlimited power dialing, call recording and voicemail drop on every plan.
- 100+ CRM integrations and call reporting on every plan.
- Live call monitoring and coaching from the Professional plan.
- Recording storage grows with the plan, up to unlimited on Premium.
What to watch
- Per-user prices start at $140 a month on annual billing, well above the cloud phone systems compared here.
- SMS is Premium only and needs carrier approval.
- No predictive dialer or IVR is listed on the pricing page.
- Numbers, spam monitoring (ARMOR) and Connect Scores are add-ons with no prices shown.
Who it suits
PhoneBurner is a power dialer for reps who work through call lists all day. It isn't a full phone system: the pricing page lists no IVR, and queues are limited to smart lead distribution, with custom inbound routing only on Premium.
How the plans work
Standard, Professional and Premium cost $140, $165 and $183 per user per month on annual billing ($165, $195 and $215 monthly); the page doesn't state a currency. The power dialer, call recording, voicemail drop, call reporting and 100+ CRM integrations are on every plan. What changes is retention and extras: recording storage is 30 days on Standard, 90 days on Professional and unlimited on Premium; live call monitoring and coaching start on Professional; SMS and an AI note taker are Premium only.
What to check before you buy
- Price per seat. At these prices PhoneBurner suits reps who make a lot of calls, not occasional callers.
- SMS approval. Texting on Premium needs carrier approval and has a monthly outbound limit.
- Add-ons. Numbers, spam-flag monitoring (ARMOR) and Connect Scores are add-ons whose prices aren't shown.
- Trial. The page offers a free trial but doesn't say how long it lasts.
PhoneBurner plans and prices
| Plan | Price | What it adds |
|---|---|---|
| Standard | $140 annual · $165 monthly | Power dialer, recording kept 30 days, voicemail drop, 100+ integrations, smart lead distribution. |
| Professional | $165 annual · $195 monthly | Recording kept 90 days, live call monitoring and coaching, open API. |
| Premium | $183 annual · $215 monthly | Unlimited recording storage, custom inbound routing, a PhoneBurner number, SMS and an AI note taker. |
Prices and features are read from each provider's own pricing page (checked 17 October 2026). They change often and can differ by country and currency, so confirm on the provider's site before you buy. “Check” means the pricing page doesn't say, or we haven't verified that app yet.
PhoneBurner features
| Feature | Status | What the provider says |
|---|---|---|
| Power dialer | Included | Unlimited power dialing on every plan. |
| Predictive dialer | Check | The pricing page lists a power dialer only. |
| Call recording | Included | On every plan. Storage is 30 days on Standard, 90 days on Professional and unlimited on Premium. |
| IVR and auto attendant | Check | Not listed on the pricing page. |
| Call routing and queues | Some plans | Smart lead distribution on every plan; custom inbound routing on Premium only. |
| Voicemail drop | Included | One-click voicemail drops on every plan. |
| Local presence | Check | Premium includes a PhoneBurner number. 'Local Presence' is linked but not described on the pricing page. |
| SMS and MMS | Some plans | Premium only, with carrier approval and 1,000 outbound texts a month. |
| CRM integration | Included | 100+ integrations on every plan; open API from Professional. |
| Call analytics and reporting | Included | Call tracking, dial session reports and custom reports on every plan. |
| Call monitoring (listen, whisper, barge) | Some plans | Live call monitoring and coaching from Professional. |
Shortlist PhoneBurner if reps spend the day calling lists and you want a power dialer with recording and voicemail drop built in.
Look elsewhere if you need a full phone system with IVR and call queues, or a predictive dialer.
Questions about PhoneBurner
Is PhoneBurner a power dialer or a predictive dialer?
Its pricing page lists a power dialer on every plan and doesn't list a predictive dialer.
How long is the PhoneBurner free trial?
The pricing page shows a free trial button on every plan but doesn't state how long the trial lasts.