CloudTalk vs CallHippo: pricing and features
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| Detail | CloudTalk | CallHippo |
|---|---|---|
| Starts at | From €19 per user / month, billed annually | Free plan; paid plans from about $18 per user / month |
| Free trial | 14-day free trial, no credit card needed | 10-day free trial on paid plans, no credit card needed |
| Numbers | Local numbers in 160+ countries on every plan | Not stated |
| Minimum users | 1 user (3 on Expert) | 1 user (50 on Enterprise) |
| Dialer type | Power · Smart · Parallel dialers | Predictive · Power dialer |
| Best for | Sales and support teams that live in a CRM | Budget-conscious call centers |
The short version
Both are cloud phone systems that sell dialers for outbound teams, and both keep the dialer out of the base price. CloudTalk is priced in euros from €19 per user per month and lists IVR, routing, queues and call recording on every plan. CallHippo has a free Basic plan and paid plans from about $18 per user per month, but call recording, IVR and fuller routing start on its Professional plan.
Where they differ
- Starting point. CallHippo lists a free plan. CloudTalk starts at €19 per user per month on annual billing.
- What the cheap plans include. CloudTalk lists IVR, routing and queues, call recording and analytics on all four plans. CallHippo's entry plans are lighter: recording and IVR start on Professional ($30).
- Dialers. CloudTalk's Power Dialer is €15 per user per month extra below Expert. CallHippo sells its power and predictive dialers as separate products and doesn't show their prices on the main pricing page. Either way, ask for the all-in price before you compare.
- Integrations. CloudTalk lists 95+ integrations, from the Essential plan. CallHippo lists 50+, with the major CRMs from Professional.
- Monitoring. CallHippo's listen, whisper and barge sit on separate scaled plans. CloudTalk lists live monitoring without detail.
Which to shortlist
Shortlist CloudTalk if you want recording, IVR and routing on every plan, numbers in many countries and deep CRM integration, and you are happy to price the dialer as an add-on.
Shortlist CallHippo if you want a free starting plan and plan to add outbound dialing later, and you are prepared to ask sales for the dialer price.
Feature by feature
| Feature | CloudTalk | CallHippo |
|---|---|---|
| Power dialer | Add-on €15 per user per month on annual billing for Lite, Starter and Essential; included in Expert. | Add-on A separate product. The page says there is no free power dialer; its price isn't on the main pricing page. |
| Predictive dialer | Check Lists a Smart Dialer (Essential and above) and a Parallel Dialer add-on (€39 per user per month) rather than a predictive dialer by name. | Check Described as a product, but the pricing page doesn't say which plan includes it or what it costs. |
| Call recording | Included On every plan. Lite and Starter keep recordings for 1 month; Essential and Expert keep them without a limit. | Some plans Professional and above on the core plans. |
| IVR and auto attendant | Included Call flows and IVR on every plan. | Some plans Multilingual IVR on Professional; multilevel IVR on Ultimate. |
| Call routing and queues | Included Routing, queues and skills on every plan (Lite has one ring group). | Some plans Business-hours routing on Basic, cascading routing on Professional, smart DID, holiday and CRM routing on Ultimate. |
| Voicemail drop | Add-on Described as part of the Power Dialer and Parallel Dialer add-ons. | Add-on Described as part of the power dialer. |
| Local presence | Check Local numbers and automatic outbound number selection are listed. Number rotation is not. | Check Not listed on the pricing page. |
| SMS and MMS | Included International SMS and MMS listed on every plan. | Included Allowance grows by plan: 100 on Starter, 500 on Professional, 1,000 on Ultimate. |
| CRM integration | Some plans 95+ integrations. Lite and Starter need an upgrade; Essential and Expert include them. | Some plans Zapier, Slack and webhooks on Starter; HubSpot, Salesforce, Pipedrive and Zoho from Professional. |
| Call analytics and reporting | Included Analytics and dashboards on every plan. | Some plans Basic reports on Starter; reports and analytics from Professional. |
| Call monitoring (listen, whisper, barge) | Included Live monitoring listed. Listen, whisper and barge are not itemised. | Some plans On the separate scaled plans: listening on Silver, listen, whisper and barge on Platinum. |
Prices and features are read from each provider's own pricing page (checked 17 October 2026). They change often and can differ by country and currency, so confirm on the provider's site before you buy. “Check” means the pricing page doesn't say, or we haven't verified that app yet.