CloudTalk is a solid all-round call center, but three things send people looking elsewhere: the Power Dialer is an add-on below the Expert plan, the two cheapest plans keep recordings for only a month, and CRM integrations start on the third plan.
The apps below are compared on what their pricing pages say. For each one you can see where it offers more than CloudTalk, and who it suits. Always confirm current prices on the provider's own site.
Virtual phone system with a free plan, plus power and predictive dialers for outbound teams.
Starts at: Free plan; paid plans from about $18 per user / month · Trial: 10-day free trial on paid plans, no credit card needed
Choose CallHippo if you want a phone system with a free starting tier and need dialers only for outbound work.
Cloud phone system with local numbers in 70+ countries, a power dialer from the Pro plan and 100+ integrations.
Starts at: $29 per user / month, billed annually (2-user minimum) · Trial: 14-day free trial, no credit card needed
Choose JustCall if you want a power dialer and texting in the same app as your phone system, with a listed per-user price.
Power dialer built to get reps through call lists faster, with recording, voicemail drop and CRM integrations on every plan.
Starts at: $140 per user / month, billed annually · Trial: Free trial offered; length not stated on the pricing page
Choose PhoneBurner if reps spend the day calling lists and you want a power dialer with recording and voicemail drop built in.
Business phone app with US and Canada calling and texting included, formerly known as OpenPhone.
Starts at: $15 per user / month, billed annually ($19 monthly) · Trial: 7-day free trial
Choose Quo if you need a simple shared business number for a small team that talks to customers in the US and Canada.
Predictive dialer for high-volume outbound teams, with published per-license prices.
Starts at: $199 per license / month (1 to 4 licenses) · Trial: No free trial listed; a demo is offered
Choose Readymode if you run a high-volume outbound team that wants a predictive dialer and a published price.
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| Feature | CloudTalk | CallHippo | JustCall | PhoneBurner | Quo | Readymode |
|---|---|---|---|---|---|---|
| Power dialer | Add-on | Add-on | Some plans | Included | Check | Check |
| Predictive dialer | Check | Check | Some plans | Check | Check | Included |
| Call recording | Included | Some plans | Check | Included | Included | Check |
| IVR and auto attendant | Included | Some plans | Included | Check | Some plans | Check |
| Call routing and queues | Included | Some plans | Some plans | Some plans | Some plans | Check |
| Voicemail drop | Add-on | Add-on | Check | Included | Check | Add-on |
| Local presence | Check | Check | Check | Check | Check | Check |
| SMS and MMS | Included | Included | Included | Some plans | Included | Check |
| CRM integration | Some plans | Some plans | Included | Included | Some plans | Some plans |
| Call analytics and reporting | Included | Some plans | Included | Included | Some plans | Included |
| Call monitoring (listen, whisper, barge) | Included | Some plans | Check | Some plans | Check | Check |
Prices and features are read from each provider's own pricing page (checked 17 October 2026). They change often and can differ by country and currency, so confirm on the provider's site before you buy. “Check” means the pricing page doesn't say, or we haven't verified that app yet.